A FREE mobile App, which is the first of its kind in the UK, helps engineers identify replacement chain when they’re on-site.
Developed by Donghua Limited, the Chain ID App captures key information so that the right replacement chain can be identified quickly and easily.The Chain ID App was first launched in the UK in 2017, in response to the number of calls Donghua received from engineers needing help identifying the right replacement chain for a piece of equipment. A Chain ID tool was initially launched on their website in 2016 and from this, the company developed an App which was launched the following year and included additional functionality to upload an image.
Since then more forms have been added to the App covering a wide range of chain types including Agricultural Chain, Conveyor Chain, Leaf Chain and Roller Chain.
Most recently, a new Drive Chain Calculation form was added for Roller and Conveyor Chain. By inserting data relating to input power type, power source, loading classification, sprocket information and input speed, Donghua can advise customers of the drive calculation and the most suitable set of drive chains.
Bob Wellsbury, managing director of Donghua Limited and the creator of the App, explains: “The free App is a simple way to provide us with key information so the right replacement chain can be identified within one hour*. Feedback from users has been positive and confirms that it is a useful tool to help engineers know what chain they need to order when they’re on site.”
Donghua Limited celebrated its 10th anniversary in the UK last year and is part of the Hangzhou Donghua Chain Group, which is one of the world’s largest manufacturers of chain. Their UK head office and warehouse is located in Wolverhampton, West Midlands and includes a 25,000 square foot warehouse, a workshop for assembling Attachment Chain & Bespoke Chain plus a technical laboratory offering conformance, concentricity, bore size & parallelism testing of high precision parts.
The Chain ID App is available to download for free on the App Store and Google Play.
* Response times quoted apply to enquiries received between 8:30am-4pm Monday-Friday. Enquiries received outside these hours will be answered next working day.
