John Norris has been appointed the Divisional Director for TC Specialist Services, part of TC Facilities Management (TCFM). The appointment will see him take the lead in consolidating and growing the division at TC Specialist Services beyond the already established sectors the division is successful in.
John, as well as being NEBOSH qualified, comes to TCFM with a wealth of experience in managing and growing customer relationships. In his most recent role he developed the sector he was responsible for in to a multi-million-pound division. He believes this was achieved through his commitment and passion for understanding the customer’s unmet needs and delivering through cost-effective, yet innovative solutions.
John’s appointment will see him now focus on client relations and retention along with growing the portfolio of business for the division. Alongside this, John will be working with his team to develop even better ways of working, utilising the innovative technology that the business has invested in, over the last 12 months and since its acquisition in 2014. He believes these will result in achieving greater visibility to existing and prospective clients as a supplier who understands a client’s needs and works with them as a responsive and proactive partner.
Richard Chappell, CEO, TCFM said,
“John has joined the senior team at TCFM to strengthen the leadership of TC Specialist Services, as the division grows as part of our ongoing success at TCFM. His passion and creativity in maintaining and growing customer relationships along with winning new business leaves me in no doubt that there are exciting times ahead for our TC Specialist Services division.”